In addition to our Redemption Plus booth #436, we will also have a display case showcasing some of our most popular items in the AAMA Pavillion. Make sure you check out our new line of Lava brand lighting, another exclusive offering from Redemption Plus.
If you're attending Bowl Expo, stop by our booth #436 to pick up your free copy of our new DVD "How to Profit from a Better Game Room". If you're not attending, you can still receive yours after July 1 by registering here. The DVD includes our video "How to Merchandise a Redemption Center" and highly-rated webinars "How Bowling Centers can Profit from a Better Game Room" and "Making Online Ordering Easier".
We hope to see you there!
We hope to see you there!
Crane and merchandiser sales are driven by impulse; you have to catch your customers attention to capture impulse revenue.
Most venues provide unexplored or underutilized opportunities to grow revenue. Obvious choices are a lobby where guests wait to be seated but there are subtle variations of this that can be quite powerful.
A crane positioned outside a restroom can be a strong revenue generator because while one guest is in the restroom, another guest is outside the restroom waiting for them. This provides a quick opportunity to catch their attention with a clever prize display. Anyone can find themselves waiting outside a restroom so make sure to display prizes that appeal to a wide demographic.
Most venues provide unexplored or underutilized opportunities to grow revenue. Obvious choices are a lobby where guests wait to be seated but there are subtle variations of this that can be quite powerful.
A crane positioned outside a restroom can be a strong revenue generator because while one guest is in the restroom, another guest is outside the restroom waiting for them. This provides a quick opportunity to catch their attention with a clever prize display. Anyone can find themselves waiting outside a restroom so make sure to display prizes that appeal to a wide demographic.
In an FEC (family entertainment center,) adjacent to the redemption store is another unique opportunity. Quite often parents wait just outside while their kids are shopping so impulse machines with prizes like jewelry or licensed plush targeted towards an older demographic provide another chance to grow revenues.
The real beauty of cranes and merchandisers is that they boast the ability to grow your per capita sales by enticing your guests to play a game that they may not have played if you hadn't appealed to their impulses.
My wife never goes to the store to buy People Magazine, but she rarely comes home without one! Use cranes and merchandisers the same way the local grocery store uses snacks and magazines at the check out and cash in on impulse anywhere your guests are waiting!
Redemption Plus was featured in this article published by the Kansas City Star. Here is a excerpt from the article...
“We don’t just sell redemption merchandise; we also provide innovative ideas and consulting services,” said Ron Hill, the company’s founder, president and chief executive officer.
That advice is valuable to customers such as Jon Ellis, president and CEO of Paradise Park in Lee’s Summit.
“It’s great having a national company like Redemption Plus located right in our backyard,” he said. “I have been working with Ron for at least 10 years, and we’re working together more closely now than ever. They provide high-quality products in our game room, but they also have ideas to help grow our business.”
For example, he said, Redemption Plus completely rearranged the redemption counter at Paradise Park last year: “They met my redemption manager here at 10 p.m., and I got a call at 4 a.m. to say they were leaving.”
Click here to read the entire article.
“We don’t just sell redemption merchandise; we also provide innovative ideas and consulting services,” said Ron Hill, the company’s founder, president and chief executive officer.
That advice is valuable to customers such as Jon Ellis, president and CEO of Paradise Park in Lee’s Summit.
“It’s great having a national company like Redemption Plus located right in our backyard,” he said. “I have been working with Ron for at least 10 years, and we’re working together more closely now than ever. They provide high-quality products in our game room, but they also have ideas to help grow our business.”
For example, he said, Redemption Plus completely rearranged the redemption counter at Paradise Park last year: “They met my redemption manager here at 10 p.m., and I got a call at 4 a.m. to say they were leaving.”
Click here to read the entire article.
Learn how to optimize your redemption game room by focusing on game management, merchandising, and controls. Key topics include:
- Review the factors that go into a great game mix
- Explore the fundamentals of merchandising a redemption center
- Learn how to buy the products your customers want, efficiently!
- Simple, effective methods to control the entire redemption process
- Hit cost of sales targets while driving sales
This free webinar is presented by George McAuliffe and sponsored by Replay, Pinnacle Entertainment Advisors, and Redemption Plus. Register here.
When: June 10 12-1PM CST
We will be distributing our new DVD that gives you valuable tools to help increase your profitability. It includes our video "How to Merchandise a Redemption Counter" as well as George McAuliffe's highly rated webinar "How Bowling Centers can Profit from a Better Game Room". Both give you useful tips and tricks to help generate revenue in your bowling center. Click here to register for your free copy and then stop by our booth #436 at Bowl Expo. If you are unable to attend, you can download your copy July 1 by clicking here.
Redemption U online education helps increase customer profitability
Redemption U is a resource center that allows you to access an extensive library of educational videos, articles, case studies, and white papers. The different modules are designed to provide an introductory learning environment for core redemption topics.
For example, the video ‘How to Merchandise a Redemption Center’ demonstrates how an attractive merchandise display drives game revenue. Monthly webinars include topics like ‘How Bowling Centers can Profit from a Better Game Room’ and ‘How to Make Ordering Online Easier’. This is only a glimpse of the content offered as new material will be added regularly providing a continuous learning cycle for customers.
Subject matter experts like George McAuliffe, President of Pinnacle Entertainment Advisors by Redemption Plus and a 30-year family entertainment industry veteran, will share his expertise on a wide range of topics such as bowling center hybrids, game room management, and operating crane and merchandisers.
Redemption U is a resource center that allows you to access an extensive library of educational videos, articles, case studies, and white papers. The different modules are designed to provide an introductory learning environment for core redemption topics.
For example, the video ‘How to Merchandise a Redemption Center’ demonstrates how an attractive merchandise display drives game revenue. Monthly webinars include topics like ‘How Bowling Centers can Profit from a Better Game Room’ and ‘How to Make Ordering Online Easier’. This is only a glimpse of the content offered as new material will be added regularly providing a continuous learning cycle for customers.
Subject matter experts like George McAuliffe, President of Pinnacle Entertainment Advisors by Redemption Plus and a 30-year family entertainment industry veteran, will share his expertise on a wide range of topics such as bowling center hybrids, game room management, and operating crane and merchandisers.
“We are always searching for new ways to educate our customers in order to help them become more profitable and successful. Redemption U is another way we can provide them with valuable information that’s easy to access and understand,” said Ron Hill, President of Redemption Plus.

There is a great deal of confusion over markups and payouts. Simply put, markups determine the value of the ticket and payouts are the $ value of the tickets earned divided by the game revenue. Many people take the tickets and divide by revenue regardless of what the markup is and use that to calculate payout.
The assumption is every ticket is worth a penny. The only way for this to be true would be the markup would be one. I have never worked with a company that the markup is one. Most range around two times which would make the tickets worth one half a cent. If this is true when I put a $1 in a machine and receive 30 tickets the payout is 15% (.005 x 30 = .15). Most would calculate it as .01 x 30 = 30%. This in affect is ticket payout not $ payout.
It is important to understand the difference so when you look at COGS you make prudent business decisions. Typically your COGS would be around 12% based on a two times markup which means your walkaway is 3% not 18% if using the penny a ticket assumption. As you can see these are very different scenarios.
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